Table of Contents
- Introduction
- Step 1: Send a Legal Notice
- Step 2: Contact the Electric Inspector (If Needed)
- Step 3: File a Case in Consumer Court
- Important Points to Remember
- Final Advice
- About Advocate Muhammad Amin
1. Introduction
If WAPDA or your local electricity company (DISCO) gives you wrong bills or poor service, you can take legal action. You can go to the consumer court and protect your rights. This guide explains the steps in easy words.
2. Step 1: Send a Legal Notice
Start by sending a 15-day legal notice to WAPDA or the related DISCO.
- Write the notice on plain paper.
- Explain your problem clearly.
- Mention what damage you suffered.
- Ask WAPDA to fix the issue within 15 days.
Send the notice by registered post. Keep a copy and the receipt.
3. Step 2: Contact the Electric Inspector (If Needed)
Use this step only if the issue is about a faulty electricity meter.
- Write an application to the Electric Inspector.
- The Inspector will check the meter and hold a hearing.
- The Inspector must give a decision within 90 days.
If you or WAPDA disagree, you can appeal to the Provincial Government.
If your issue is not about the meter, skip this step.
4. Step 3: File a Case in Consumer Court
If WAPDA does not reply within 15 days, or your problem remains, file a case in the Consumer Court.
Where to File:
Go to the Consumer Court in your district.
Documents You Need:
- Copy of the legal notice
- Proof of posting the notice
- Electricity bills
- WAPDA’s reply (if any)
- CNIC copy
- Any proof of damage
- Written complaint
What Happens in Court:
- The court sends a notice to WAPDA.
- Both sides explain their case.
- The court listens and gives a decision.
- You may get compensation or a solution.
5. Important Points to Remember
Know Your Rights
You have the right to get good service and correct bills from WAPDA.
Keep All Records
Save all bills, letters, and notices related to your complaint.
Get Legal Help
You can hire a lawyer to write the notice and file the case. A lawyer can help you present your case better.
Follow the Time Limits
- WAPDA must reply within 15 days.
- The Electric Inspector must decide meter cases within 90 days.
- File your consumer court case as soon as possible after the 15-day period.
6. Final Advice
Always try to fix the problem by talking to WAPDA first. If they don’t help, follow these steps:
- Send a legal notice.
- Contact the Electric Inspector (for meter issues).
- File your case in Consumer Court.
Use your rights. Do not stay silent.
7. About Advocate Muhammad Amin
Advocate Muhammad Amin is a licensed lawyer in Peshawar. He helps clients with legal notices, consumer court cases, and WAPDA complaints.
You can visit his office at:
Office No. 14, Zeb Plaza, University Road, Tehkal Payan, Peshawar
📞 Phone: 0313 9708019